Jubbie

Rockstar Customer Service/Executive Virtual Assistant

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Overview

Looking for full-time work (8 hours/day)

at $3.00/hour ($528.00/month)

Associates degree

Last Active

April 1st, 2025 (6 days ago)

Member Since

August 10th, 2022

Profile Description

To
secure a challenging position as a General Virtual Assistant (VA), Executive
VA, or Amazon VA where I can leverage my diverse skill set, organizational
prowess, and comprehensive understanding of administrative and e-commerce
operations. My goal is to provide exceptional support to executives and
businesses, facilitating seamless operations and contributing to overall
efficiency and growth. As a dedicated Virtual Assistant, my mission is to
deliver high-quality administrative and operational support that empowers
executives and businesses to focus on their core activities. By employing my
expertise in scheduling, communication, data management, and e-commerce
platforms like Amazon, I aim to streamline processes, enhance productivity, and
drive success. I am committed to maintaining the highest standards of
professionalism, confidentiality, and proactive problem-solving in all my
tasks.

My
goal is to become an indispensable asset to the team, providing reliable and
efficient virtual assistance that anticipates and meets the needs of the
organization. For the role of General VA, I intend to offer comprehensive
administrative support. As an Executive VA, my focus will be on high-level
executive assistance, ensuring smooth executive functions. For the Amazon VA
position, my objective is to optimize e-commerce operations, manage product
listings, and enhance customer satisfaction. Through continuous learning and
adaptability, I strive to contribute to the long-term success and growth of the
organization.

Top Skills

Customer Support » Customer Service

Experience: 2 - 5 years

• Assisting customers with product and service information, order placement, billing inquiries, and technical support and handling a high volume of incoming calls and emails from customers in a professional and courteous manner. • I received the "Customer Service Excellence Award" for consistently achieving high customer satisfaction ratings and exceeding performance targets and achieved top-tier performance metrics, including low call handling times, high first-call resolution rates, and positive customer feedback scores. • I collaborate with team members and other departments to resolve complex issues and improve customer satisfaction together with assisting new hires and helping them to efficiently perform their tasks.

Marketing » Appointment Setting

Experience: 1 - 2 years

• I conduct outbound calls to prospective clients to schedule appointments and accurately recording customer information and appointment details in our CRM system as well as following up with leads to confirm appointments and provide any necessary information. • I work closely with the sales team to ensure a smooth transition from appointment setting to sales consultation, which may include administrative duties, assisting with marketing campaigns, and supporting other team members.

Other Skills

Marketing » Social Media Management

Experience: Less than 6 months

Advertising » Facebook Ads

Experience: Less than 6 months

Basic Information

Age: 38

Gender: Female

Website: Sign Up with Pro Account to View

Address: Malate Manila

Tests Taken: IQ
Score: 115: DISC
Dominance: 16
Influence: 22
Steadiness: 28
Compliance: 34: English
C2(Advanced/Mastery)

Government ID: Sign Up with Pro Account to View

“I have found someone who is smart, has a great work ethic and is easy to work with.”