Charlene

Virtual Assistant

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Overview

Looking for part-time work (5 hours/day)

at $5.00/hour ($550.00/month)

Bachelors degree

Last Active

November 28th, 2024 (today)

Member Since

August 10th, 2022

Profile Description

FAMILIAR TOOLS: 
1. Squarespace
2. Hubspot
3. Mailchimp
4. Trello
5. Canva

Functional Fitness Australia | Peak & Flow Training
Virtual Assistant
Part Time: April 2024- June 2024 | Full Time: July 2024- Present

- Managing internal updates to ensure smooth and efficient business operations.
- Committed to delivering exceptional support and driving promotional success through innovative and strategic solutions.
- Create and editing landing pages and websites.
- Schedule client’s sessions & meetings , edit videos / reels.
- Address customers concern via e-mail
- Admin / Marketing Associate

April 2022- June 2024
Emperador Distillers Inc. - Business Unit Manager

- Primarily responsible for the development of assigned business unit in order to achieve sales targets.
- Monitors and supervise the team and account operations nationwide.
- Supervised and guided new key accounts specialist and field operations coordinator in briefing their new role and basic admin task to better improve their understanding of job responsibilities. .
- Undertake any and all tasks, projects, instructions, etc. that may be assigned by management in the furtherance of company policies and objectives.

April 2016- February 2020 | March 2021-March 2022
Emperador Distillers Inc. - Unit Manager

- Serving as a primary contact for key clients during design and implementation process.
- Develop and maintain strategic long-term trusting business relationship with high
volume account
- Measure, track and analyse key account metrics.
- Gather, report and communicate customer’s feedback about the products.
- Analysis and identification of upcoming needs and opportunities. Keep abreast with
industry and market trends and best practice.
- Informed and resolved reported problems such as logistics, pricing, discounting and
inventory, to its respective Buyers

May 2014- March 2016
Sitel Philippines Corporation
Customer Service | Sales Representative

- Responding to requests, assisting with product selection and handling ordering
functions for an online shopping account to one of the biggest Retail company in US:
Macys & Bloomingdales
- Described products to customers thoroughly explaining details and care of merchandise
- Consulted with outside parties such as Bank and Shipping Companies to resolve
discrepancies and create effective solutions.
- Place online order for the customer or walk through them. Provide after sales service
such as Returns of merchandise, Refund and Tracking of orders.
- Communicated with vendors regarding back order availability, future inventory and
special orders.
- Chat and Voice Support 

Basic Information

Age
30
Gender
Female
Website
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Address
Pasig City, Metro Manila
Tests Taken
IQ
Score:  121
DISC
Dominance: 9
Influence: 17
Steadiness: 50
Compliance: 24
English
B2(Upper Intermediate)
Government ID
Sign Up with Pro Account to View

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