A dedicated customer service professional with more than 3 years
experience making both inbound and outbound calls.
I am competent in MS Word and Excel and have a solid understanding of key retail concepts.
Committed to provide outstanding customer service through phone, chat, and
I was able to multitask better because of my expertise working as a contact center Upgrade to see actual info is expected that you will manage various responsibilities as a customer care representative, so it's critical that you have organizational abilities, time management skills, and the capacity to concentrate on assignments.
CRM tools experience:
Microsoft Dynamics 365
Call Center Software:
Avaya
Slack
Canva<8efe80624d780eba0c6493ec45140364
Google Drive
Google Calendar
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