Customer Service Specialist/Team Lead

Overview

Looking for full-time work (8 hours/day)

at $5.70/hour ($1,003.20/month)

Associates Degree

Last Active

March 5th, 2025 (yesterday)

Member Since

August 4th, 2022

Profile Description

I have been a customer service
professional with over 9 years of experience working in the call center
industry. I have a proven ability to provide excellent customer service in busy
environments and adapt to customers' needs and match them with the right
solutions. Consistent positive interactions with customers and knowledge
of time management have resulted in a promotion to team leader. Being an
Operations Supervisor/Team Lead for 7 years, I have gained skills that would
make me a good fit for the job. You can expect me to be good with administrative
tasks. I am proficient with tools such as Microsoft Office and Google suite. I
can also do accurate web research, manage emails as well as correspond with
clients and employees of other businesses that I may be required to speak with
on behalf of the company. I have professional English training because of my
past call center experiences. Should you require me to learn a specific
program for this job, I am confident that you wouldn't spend a long time
training me. . In fact, I might as well learn it myself, like most programs
that I know now. I am very passionate about learning and I can assure you that
I can easily adapt to any sort of training or program that the job requires me
to. I'm a person that requires minimum supervision once I've learned the ropes. As stated in the summary of my
skills, I am pretty much flexible with the tasks that I will be designated to
do. You can depend on me and I will never abandon a task and you won't have a
hard time contacting me. You'll find that this is why I am efficient; I'll
always be there at your beck and call.