Joseph

Virtual Assistant/Graphic Design/Video Editor/Social Media M

55 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $7.00/hour ($1,232.00/month)

Bachelors degree

Last Active

April 5th, 2025 (yesterday)

Member Since

August 3rd, 2022

Profile Description

My experience spans four years, built across diverse roles that have honed my ability to connect with and assist customers effectively.
Two of those years were spent as a barista at Starbucks, where I wasn't just making coffee; I was crafting personalized experiences.
I learned to anticipate customer needs, handle orders quickly and accurately, and resolve any issues with a smile.
This fast-paced environment taught me the importance of clear communication and maintaining composure under pressure.
My year at Tom N Toms Coffee further solidified these skills, exposing me to a slightly different customer base and refining my ability to adapt my service style accordingly.Beyond the food service industry, my two years as a car sales agent provided invaluable experience in understanding customer motivations and guiding them through significant purchasing decisions.
This role required active listening, explaining complex information clearly, and building rapport to establish trust. I learned to navigate objections, negotiate effectively, and ultimately, ensure customer satisfaction.
While the product was different, the core principle of providing excellent customer service remained the same.
Even in my roles as Operations Manager of a flower shop and Social Media Manager for a gift shop, customer interaction was a constant.
Whether it was resolving a delivery issue, answering product inquiries online, or building relationships with regular clients, I was always focused on providing positive experiences and fostering customer loyalty.
This breadth of experience across different industries has given me a well-rounded understanding of customer service principles and the ability to adapt my approach to various situations.

Top Skills

Experience: 2 - 5 years

Experience: 2 - 5 years

Experience: 2 - 5 years

Other Skills

Experience: 1 - 2 years

Experience: 2 - 5 years

Experience: 1 - 2 years

Experience: 2 - 5 years

Experience: 2 - 5 years

Experience: 6 months - 1 year

Experience: 2 - 5 years

Experience: Less than 6 months

Experience: 6 months - 1 year

Basic Information

Age
27
Gender
Male
Website
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Address
Cebu City, Cebu
Tests Taken
IQ
Score:  116
DISC
Dominance: 38
Influence: 18
Steadiness: 9
Compliance: 35
English
C2(Advanced/Mastery)
Government ID
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