As an experienced customer service and loan officer professional with a background in outsourcing and freelancing, I have a proven track record of achieving high levels of customer satisfaction through exceptional communication and administration skills. I am a reliable, dedicated, and motivated individual who is also tech-savvy.
My expertise extends to providing excellent customer support via various channels, such as inbound/outbound calls, chat, SMS, and
EXPERIENCE:
- Loan Officer
- Administrative Assistant
- Customer Service Representative
- General Virtual Assistant
- Underwriter
- Collections Officer
TOOLS/SOFTWARE/PORTAL USED:
- Microsoft Office 365 (excel/word/PowerPoint/Outlook/etc.)
- Google Suite Google Drive/Google Calendar/Google Contact
- Website / Online Research
- CRM System
- WordPress (Basic)
- Outlook -
- ZeroGPT
Let's work together? I'd love to see us grow! Looking forward to be working with you.
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