Alma

Costumer service,data entry ,virtual assistant

95 ID PROOF
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Overview

Looking for part-time work (4 hours/day)

at $4.00/hour ($352.00/month)

bachelor of science in biology

Last Active

November 22nd, 2024 (3 days ago)

Member Since

September 9th, 2015

Profile Description

With 10 years of proven experience providing customer service for several different companies, I am confident I will make an immediate contribution to your team.
I have demonstrated the ability to effectively handle situations or inquiries while working within policy, procedures and standard processes. You will find I am detail oriented and able to analyze, prioritize and resolve client requests or issues quickly and effectively.
I have remarkable interpersonal, organizational and time management Furthermore, I learn new applications quickly and efficiently. I am able to support team goals along with finishing my assigned tasks which makes me a perfect fit for a multitasking environment.                                                                       Now my present role is a Team leader where in I handle  or manage a group of employees   and provide them updates about process and what are the things that they need to do so that they will meet the target which is asking by the client. Share best practice and to make sure that each of them is aligned with the process and we set a common goal and that to provide excellent customer service to every customers .

Top Skills

Experience: 10+ years

Experience: 10+ years

Other Skills

Basic Information

Age
49
Gender
Female
Website
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Address
Cebu City, Cebu
Tests Taken
IQ
Score:  94
DISC
Dominance: 43%
Influence: 7%
Steadiness: 23%
Compliance: 27%
English
B2(Upper Intermediate)
Government ID
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