Customer Service Specialist l Account Manager

Overview

Looking for full-time work (8 hours/day)

at $8.00/hour ($1,408.00/month)

Associates degree

Last Active

November 21st, 2024 (yesterday)

Member Since

July 29th, 2022

Profile Description

Let me be your catalyst for business growth!
I am a Customer Care Advocate with 14 years of experience in the customer service industry. Leveraging my strong background in providing exceptional support and fostering lasting client relationships, I can assist business owners in developing a strategic plan for business growth. My expertise includes delivering outstanding customer service, a critical factor in driving sales operations and retaining existing clients. Additionally, I can help enhance engagement with social media followers, respond to comments and messages promptly, and cultivate a positive community around our clients’ brands.

With a positive mindset, "can-do" attitude, and technical expertise in handling administrative tasks as an executive assistant, I am a valuable asset to any organization seeking a customer service professional capable of driving customer satisfaction and loyalty.

With my versatile work experience, I'm skilled in tackling a variety of tasks:<8efe80624d780eba0c6493ec45140364>Email Management
Client Engagement Specialist
Chat and Email Support
Phone Support (Inbound and Outbound)
Customer Engagement
Social Media Content Creation
Social Media Moderation
Customer Service Excellence
Data Entry
Lead Generation
Cold Calling
Dispatch
Appointment Setting
Technical Support

I am adept at harnessing a diverse range of tools.
Shopify
Microsoft Office
Google Suite
Canva
Asana
Active Campaign
Thinkific
Asana
Meta Business Suite
Slack
Google Hangouts<8efe80624d780eba0c6493ec45140364>Skype
Twilio
Ooma
SAAS
Salesforce

Let's talk and maximize the scheduling preference that you may have!