Virtual Assistant

Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

Bachelors degree

Last Active

April 1st, 2025 (5 days ago)

Member Since

September 4th, 2015

Profile Description

Hey there! I'm your next virtual assistant.

5 years of experience in providing quality service to a client through customer service. Assigned in various e-commerce and dropshipping stores based in the US for one client only.

Dedicated to helping businesses to accomplish and meet specific goals and objectives. Assigned to different affiliated stores with the same job responsibilities for one client. Provided quality service and flexibility in the environment as tasked related provided.

Also, of good moral character.

Knows to handle the following:
- social media and its marketing Ads,
- edit graphic designs,
- edit video for marketing materials,
- blog content and
- customer service

For customer service:

Experienced customer support in one of the apparel companies in the US, using the e-commerce and dropshipping model. I have been with this company and its affiliated stores for 5 years in customer support. Answering customer inquiries via email, chat and calls, order processing, order refunds, chargebacks, return label processing, social media management and reviews handling. 

Knows how to operate Shopify, Shipstation, WooCommerce, Reamaze, Intercom, Basecamp, Ring Central, >Facebook Commerce, Google Sheet, Excel, Skype, ChatGPT, Microsoft Office and Gmail.

These are my expertise:

Customer Support
Management Skills 
Problem-Solving Skills 
Communication Skills 
Team Management

To add, I have experience as an Administrative Assistant for 4 years in a local company.