Detail-Oriented, Diligent and Assertive professional customer service representative with over 4 years of experience in providing exceptional customer service for international customers and clients providing top-notch resolution.
I'm also an expert in graphic design capable of thinking outside of the box to better suit the client's needs with 1 year of experience in social media marketing.
System Familiarity:
- Hubspot
- Bliss
- Salesforce
- Quickbooks
- Trello
- Asana
- Follow Up Boss
- Sisu
- Zendesk
- Microsoft Excel
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- Call Actions
- Monday
- NWMLS
Training & Certifications:
• Basics of Real Estate : Home Buying & Selling
• Transaction Management
• MLS Circulation and Management
• Handling Objections
• Lead Management: Tom Ferry Scripts
• Lead Management: Mike Ferry Scripts
• Graphic Design : Canva
• Wordpress Management
• Creative Writing For Blogs
• Basics of Geo-Farming
• Social Media Marketing :
• Basics of REO & Short Sale
• Buyer & Seller Leads
• FSBO Leads
• Expired Leads
• Circle Prospecting Leads
My DISC Personality type:
> Responsive to challenges in a practical, realistic and enthusiastic manner.
> Fact orientated person capable of providing help based on solid information.
> Assertive, self-sufficient and individualistic. People are likely to perceive you as being rational and creative at the same time.
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My experience has taught me the importance of accuracy and attention to detail. You will find my inspiration to excel makes me an excellent choice for the job!
Let me assist you with all of your virtual needs, Message me NOW!!!
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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