Customer Service Representative / Virtual Assistant

Overview

Looking for full-time work (8 hours/day)

at $8.00/hour ($1,408.00/month)

Bachelors degree

Last Active

April 4th, 2025 (2 days ago)

Member Since

July 25th, 2022

Profile Description

I am a dedicated and experienced customer service professional with a diverse skill set in various areas of client support and administrative tasks. I have successfully managed and handled large volumes of incoming calls and provided exceptional service to clients from the USA, Australia, and Canada. My goal is to ensure customer satisfaction through open and interactive communication, accurate information dissemination, and efficient problem resolution.


Here's some of my specialization I can offer you:
-Customer Service
-Quality Assurance 
- Team Management
- Back- end support
- Chat Support
- Phone Support
-Email blast/support
- Technical Support
- Data entry
- Data Tagging
- Data Scrapping and mining
- Administrative Task
- Lead Generation
I can use the following tools efficiently:
-Email Apps (Outlook,  Gmaill, Yahoo and other Web-based mailing)
- Softphone (Intercom, Amazon, IEX,)
- Team Chat (Slack, Skype, Hangouts, Viber)
- Google Apps (Docs, Sheet, and Drive)
- Microsoft Office
- Dice
- Different types of CRMs (HubSpot, Salesforce, Zoho, Zendesk)
- Social Media Platforms


I Take extra mile to engage customers and I can work with minimal supervision.