Customer Service / Sales Representative

Overview

Looking for full-time work (8 hours/day)

at $4.00/hour ($704.00/month)

Bachelors degree

Last Active

February 18th, 2025 (today)

Member Since

July 21st, 2022

Profile Description

As a dedicated and empathetic Customer Service Representative, I am committed to providing exceptional customer experiences and resolving inquiries efficiently. With a strong foundation in communication, problem-solving, and technical skills, I ensure that every customer interaction is handled with professionalism and care. My ability to actively listen, understand customer needs, and offer effective solutions makes me a reliable asset to any team.Key Qualifications:Communication: Articulate and clear communication to engage with customers and address their concerns effectively.Empathy: Ability to empathize with customers, creating a positive and supportive interaction.Problem-Solving: Proficient in identifying issues and providing appropriate resolutions to ensure customer satisfaction.Technical Proficiency: Experienced in using CRM software and technical troubleshooting to assist customers efficiently.Time Management: Skilled in managing multiple tasks and prioritizing customer inquiries to maintain productivity.Experience:Customer Support: Successfully handled a high volume of customer inquiries via phone, email, and live chat, ensuring timely and accurate responses.Issue Resolution: Resolved a wide range of customer issues, from product inquiries to technical support, resulting in high customer satisfaction rates.Data Entry: Accurately updated customer records and maintained detailed documentation of Upgrade to see actual infocation:Bachelor of Arts in English - Applied Linguistics ( CUM LAUDE )Skills:Active ListeningMultitaskingTeam CollaborationAdaptabilityCultural SensitivityI am passionate about delivering outstanding customer service and continuously seeking opportunities to enhance my skills and contribute to a positive customer experience.Feel free to tailor this description to better match your specific experiences and qualifications! If you need further assistance or details, just let me know.