Krystelle

Medical Virtual Assistant | Expert in Claims Processing, Med

80 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $5.08/hour ($894.08/month)

Bachelors degree

Last Active

April 2nd, 2025 (3 days ago)

Member Since

July 12th, 2022

Profile Description

Hello! I'm Upgrade to see actual info, a dedicated Medical Virtual Assistant with over 5 years of experience in health operations. At Accenture Philippines, I achieved a 30% reduction in claims processing turnaround time and maintained a 98?curacy rate in medical coding (ICD-10, CPT, HCPCS). I specialize in:
Claims Processing & Medical Coding: Ensuring compliance and precision in every claim.
Administrative Support: Managing calendars, emails, and travel arrangements to enhance productivity.
Process Optimization: Leveraging data analysis to streamline workflows and boost efficiency.
Training & Development: Created training materials that have improved team productivity by 40%.

What I Offer:

Medical Coding (ICD-10, CPT, HCPCS)
Claims Processing
Insurance Verification

ADMINISTRATIVE EXCELLENCE
-Scheduling appointments and meetings
-Managing calendars and time zones
-Handling email and phone calls
-Preparing presentations and reports

PROJECT MANAGEMENT
-Creating and managing project timelines
-Tracking progress and deadlines
-Coordinating with teaUpgrade to see actual infombers and external stakeholders

RESEARCH
-Gathering and analyzing data
-Preparing research reports and summaries

CUSTOMER SUPPORT
-Responding to customer inquiries and complaints
-Providing customer support

TRAVEL MANAGEMENT
-Booking flights, hotels, and transportation
-Managing travel itineraries

EXPENSE TRACKING
-Tracking and managing expenses
-Preparing expense reports
 

CORE COMPETENCIES
        - Time Management 
        - Attention to details
        - Flexibility
        - Adaptability
        - Problem Solving
        - Critical Thinking   


TOOLS
      - Google Workspace
      - Microsoft Office
      - Canva
      - Capcut
      - Asana
      - Notion
      - Webex
      - Zoom
      - Chatgpt
      - Pinterest
Let's connect to discuss how I can support your healthcare operations.

Top Skills

Experience: Less than 6 months

Experience: 5 - 10 years

Other Skills

Experience: Less than 6 months

Experience: 2 - 5 years

Experience: Less than 6 months

Experience: Less than 6 months

Experience: Less than 6 months

Experience: Less than 6 months

Experience: Less than 6 months

Basic Information

Age
26
Gender
Female
Website
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Address
San Juan, Batangas
Tests Taken
IQ
Score:  100
DISC
Dominance: 50%
Influence: 17%
Steadiness: 17%
Compliance: 16%
English
C1(Advanced)
Government ID
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“My virtual assistant literally changed my life.”

Cody Russell

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“We're super thrilled to have found her!”

- Laurie Stephens

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