Overview
Looking for full-time work (8 hours/day)
at $5.60/hour ($985.60/month)
Associates degree
Last Active
March 20th, 2025 (10 days ago)
Member Since
August 18th, 2015
Profile Description
With over seven years of experience in the BPO and customer service industry, I specialize in delivering exceptional customer support, quality assurance, and team leadership. I have a strong background in handling customer interactions across multiple channels, ensuring compliance with the company's and industry standards. I am passionate about providing outstanding customer experiences, driving process improvements, and empowering teams to succeed. My ability to adapt to new tools, technologies, and challenges makes me a valuable asset in any customer-focused or operational role.
Top Skills
Customer Support » Phone Support » English Speaking
Experience: 5 - 10 years
Please check my profile for the result of EF SET Certification
Customer Support » Customer Service
Experience: 5 - 10 years
With over seven years of customer service experience, I have developed strong communication, problem-solving, and interpersonal skills that allow me to provide exceptional support to customers. I am adept at handling inquiries, resolving issues efficiently, and ensuring customer satisfaction in fast-paced environments. Expertise in Phone Handling Etiquette as well as e-mail and chat communications.
Other Skills
Customer Support » Technical Support
Experience: Less than 6 months
With extensive experience in the BPO and customer service industry, I have developed strong technical skills and proficiency in various tools essential for efficient customer support and operations. I am always eager to learn and adapt to new tools and technologies to improve efficiency and deliver high-quality customer support.
Office and Administration » Quality Assurance
Experience: 1 - 2 years
I am dedicated to maintaining high-quality standards in customer service operations, ensuring compliance, efficiency, and continuous growth in the BPO industry.
Office and Administration » Team Leadership
Experience: 1 - 2 years
I am passionate about developing future leaders, enhancing team productivity, and creating a culture of continuous learning in the BPO industry.
Basic Information
- Age
- 25
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Pilar, Bataan
- Tests Taken
- IQ
- Score: 128
- DISC
- Dominance: 15
- Influence: 20
- Steadiness: 38
- Compliance: 27
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“My life has gotten so much better. It changed my life, and I know it can change yours”
- Lukas Rohler
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