Executive Assistant , SMM, and Customer Service Support

Overview

Looking for full-time work (8 hours/day)

at $14.00/hour ($2,464.00/month)

Bachelors degree

Last Active

November 16th, 2024 (today)

Member Since

July 4th, 2022

Profile Description

Hi there! I’m Upgrade to see actual info Upgrade to see actual info, a dedicated virtual assistant with over 5 years of experience as a social media manager and executive assistant. I’m here to elevate your business through my diverse skill set in customer service, sales, social media management, and administrative support.Customer Service and Sales: With more than 3 years as a Billing and Sales Representative, I excel in assisting customers with inquiries, processing orders, and providing technical support. I’m proficient in Salesforce and Talkdesk, ensuring seamless client communication.Social Media Management: As a seasoned Executive Assistant and Social Media Manager, I’ve successfully managed clients’ social media accounts, curated engaging content, and implemented effective strategies to enhance brand awareness and engagement. I’m skilled in using tools like Canva, Console Command, Flodesk, and Capcut.Administrative Support: My strong organizational skills and attention to detail allow me to support clients with scheduling, email management, data entry, and project coordination. I’m proficient in Google Workspace (Gmail, Calendar, Docs, Sheets) and Microsoft Office (Word, PowerPoint, Outlook).Appointment Setting and Cold Calling: I have hands-on experience in appointment setting and cold calling for solar campaigns, successfully qualifying leads and scheduling appointments with homeowners and businesses.Route Scheduling and Account Coordination: In my role as a Route Scheduling Coordinator and Account Executive, I efficiently planned appointments, optimized routes, and coordinated with clients and inspection teams using tools like Hubspot and Upgrade to see actual infocation: I hold a Bachelor’s degree in Secondary Education, majoring in English from Mountain View College. I’m committed to delivering high-quality work, meeting deadlines, and exceeding expectations.Let’s collaborate to achieve your business goals!