Michael

Customer Service Specialist

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Overview

Looking for full-time work (8 hours/day)

at $4.55/hour ($799.99/month)

Bachelors degree

Last Active

November 27th, 2024 (today)

Member Since

July 3rd, 2022

Profile Description

Dedicated Customer Service Specialist with a proven track record of delivering exceptional support, resolving customer issues efficiently, and fostering long-term client relationships. Skilled in communication, problem-solving, and utilizing tools to enhance customer satisfaction and drive loyalty.

Top Skills

Experience: 10+ years

Customer Service & Communication, Problem-Solving & Escalation, Billing & Account Management, Account Management & Verification, Collaboration with Internal and Teams, Multitasking & Time Management, Data Management & Processing, Direct client interaction and presentation/Documentation & Reporting, email management, Team Handling/Management

Other Skills

Experience: 1 - 2 years

Technical Support Skills & Experience in an Internet and Cable Company - Networking & Connectivity Troubleshooting, Device & Equipment Setup, Service Activation & Configuration, Technical Support for Streaming & Cable Services, Knowledge of Industry Standards & Technology.

Basic Information

Age
35
Gender
Male
Website
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Address
Dasmariñas, Cavite
Tests Taken
DISC
Dominance: 37%
Influence: 20%
Steadiness: 30%
Compliance: 14%
English
C2(Advanced/Mastery)
Government ID
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