Dedicated Customer Service Specialist with a proven track record of delivering exceptional support, resolving customer issues efficiently, and fostering long-term client relationships. Skilled in communication, problem-solving, and utilizing tools to enhance customer satisfaction and drive loyalty.
Experience: 10+ years
Customer Service & Communication, Problem-Solving & Escalation, Billing & Account Management, Account Management & Verification, Collaboration with Internal and Teams, Multitasking & Time Management, Data Management & Processing, Direct client interaction and presentation/Documentation & Reporting, email management, Team Handling/Management
Experience: 1 - 2 years
Technical Support Skills & Experience in an Internet and Cable Company - Networking & Connectivity Troubleshooting, Device & Equipment Setup, Service Activation & Configuration, Technical Support for Streaming & Cable Services, Knowledge of Industry Standards & Technology.
“I can find little blocks of time to focus so we can scale this business.”
Clearman Lawyers
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