- I normally communicate with the customers, solve problems, demonstrate patience and understanding, ensure customer satisfaction, and resolve customer complaints.
- I make sure to be responsive in a timely manner and communicate with them in a clear, easy-to-understand way to solve the problem.
- I mostly handled somebody who is frustrated or
- Clients and customers might ask several questions, be unhappy or ask you to repeat instructions several times. Patience is important to keep the conversation on track, remain personable and provide a positive experience.
- As a CSR, it is important to possess technical skills in order to effectively solve customer's issue.
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