Kimberly

Customer Support

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Overview

Looking for full-time work (8 hours/day)

at $3.64/hour ($640.01/month)

Bachelors degree

Last Active

December 4th, 2024 (yesterday)

Member Since

July 2nd, 2022

Profile Description

***CUSTOMER SUPPORT 

- EXPERTISE in delivering assistance through various means, including verbal and non-verbal responsibilities:
* Managing incoming and outgoing calls* Handling emails* PROVIDING chat support*  administrative duties* POSSESS a strong YES-I-CAN attitude* EXPERIENCED in Customer Support for Financial Accounts in the BPO industry* Proven ability to  QUICKLY grasp product knowledge to effectively respond to customer questions and complaints

***SOCIAL MEDIA MANAGEMENT
- RESPONSIBLE for creating, scheduling and analyzing content posted on social media platforms.

* ADEPT at leveraging social media platforms to engage with the audience*

 RESPOND to inquiries promptly, and adapt to trends to maintain an effective social media presence

Top Skills

Other Skills

Experience: 6 months - 1 year

With my dedication i was promoted to Tier 2 support :)

Experience: Less than 6 months

Experience: 6 months - 1 year

Basic Information

Age
24
Gender
Female
Website
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Address
Iligan City, Lanao Del norte
Tests Taken
IQ
Score:  102
DISC
Dominance: 48
Influence: 10
Steadiness: 27
Compliance: 16
English
C1(Advanced)
Government ID
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