• Processing and encoding of bank collection transactions.
• Consolidation of daily collection report from third party collection.
• Monitoring of daily OR usage and Tellering performance such as void and related errors.
• Accommodation of customer queries regarding payment related errors and correction.
• Conduct follow up on non-bill related collection (e.g. JPU, charge invoice)
• Processing of Bill deposit refund.
• Generation of monthly report as compliance to inter-department reports.
• Perform adjustment and correction on Collection reports and transaction.
• Validation of Feedbacked and accomplished Job Orders.
• Perform other related duties as assigned by superior
• Customer Accommodation for promissory note, payment concerns and collection related queries.
• Monitoring and Recording of Contractor’s accomplishment.
• Coordinate with the Contractor’s for Performance issues and errors.
• Generation and dispatching of reconnection job order according to shift schedule.
• To process Request, liquidate and monitor padlock seal usage.
• Clerical works such as preparation of RFP, Contractor’s billing, monitoring motorcycle usage/fuel and safekeeping of Department files.
• Provide back-up on bank collection processing and DN-JO generation and Feed backing.
“I can find little blocks of time to focus so we can scale this business.”
Clearman Lawyers
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