I am currently a Service Delivery Manager and have extensive 13 years of experience in IT industry from Development to Operations role.
My value proposition as one of the Global DevOps Institute Ambassadors is that I understand the end-to-end value stream flow. I can design, build and implement processes, kanban board and facilitate meeting in handling users stories and tickets in line with the overall strategies of our customers.
As an experienced Service Delivery Manager, I can run a scrum framework foundation, Knowledge-Centered Service Foundation or DevOps Foundation training to educate and align expectations across Scrum Team. I also have training, experience and certification in relation to Project Management, Design Thinking, Professional Scrum I (PSM 1) and Scaled Agile Framework (SAFe) Agilist.
In terms of inspection, transparency and adaptation of work, we can setup the scrum events like daily scrum, sprint planning, sprint backlog grooming, sprint, sprint review/demo and sprint retrospectives.
With my experience and exposures to tools like JIRA, ClickUp Trello, Azure DevOps, MS Project, Miro,
Also, my exposure is not just in delivery side but even in the operations. Being accountable on what we develop and release to Operations side builds stability and better customer experience which I can influence as well.
I can also coach, mentor and influence the team on how to work with Agile mindset and agile practices in order to achieve main goals. We can also setup some KPIs or measurements to make more visible in terms of members' capacity vs user stories that they are handling.
Tools: Jira, Confluence, Miro, ClickUp, Trello, Azure DevOps
Linkedin Profile:
Experience: 5 - 10 years
I have Professional Scrum Master I (PSM I) and SAFE Agilist certification and experience/practice. I also had CAPM and PMP training and with hands-on experience.
Experience: 10+ years
With ITIL certification and practice in Continuous Service Improvement. Can design and implement processes for a DevOps Team/organization.
Experience: 5 - 10 years
With relevant certifications, can design and implement and train the team as a Scrum Master.
Experience: 5 - 10 years
With extensive trainings and experience that can lead and manage a team, project and customers
Experience: 5 - 10 years
I have experience in both service and software projects. Able to influence fields update, dashboard and kanban board creation.
Experience: 5 - 10 years
With relevant certifications and training related to Agile methodology
Experience: 5 - 10 years
I have extensive training in leading teams and projects. I perform coaching, mentoring, performance management, career succession planning, strategic planning, etc.
Experience: Less than 6 months
Experience: 5 - 10 years
I am passionate in creating corporate reporting and I have training and practice with presentation skills.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.