As a Customer Service Representative, I have extensive experience in handling international accounts such as telco and sales accounts. I prioritize customer satisfaction, provide first-call ko, and protect the company's reputation by avoiding conflicts with customers and co-workers. Here are some of my skill sets:
Soft Skills:
-Strong Communication skill
-Solution Oriented
-Upselling/hardcore selling
-Order processing/Order Entry
-Multi-tasking
-Time-Management
-Organized & Great attention to detail
-Fast learner
Hard Skills:
-46 WPM | 100?curacy
-Phone Communication(Inbound & Outbound)
-Web Research
-Data Entry & Management
-Photo and Video Editing using Canva
Tools I am procifient:
-Microsoft Office
-Google Suites
-VOIP/Softphone:Avaya, Genesys & Cisco
“I can find little blocks of time to focus so we can scale this business.”
Clearman Lawyers
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