Ma

VA/CSR/CHAT&EMAIL/DATA ENTRY/ENCODER/ADMIN ASSISTANT

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Overview

Looking for part-time work (3 hours/day)

at $5.70/hour ($376.20/month)

College Graduate

Last Active

January 13th, 2025 (15 days ago)

Member Since

August 10th, 2015

Profile Description

-Possessing 20 years of extensive BPO experience, from technical support to customer service.
-Virtual Office Assistant
-Expert with Networking devices such as Linksys, Belkin and other small and home office routers, access points.
-Expert with Admin tasks, e-mail response handling, voice, chat, and remote access support representative.

Top Skills

Experience: 10+ years

Supported clients and helped with concerns via e-mail about their networking products/configurations. Liaised with different departments and routed e-mails to make sure they are responded to within SLA.

Experience: 10+ years

Handled small home and office networking products as well as LAN and WAN networking configurations for clients in NA, LATAM and APAC.

Experience: 10+ years

Worked as a customer service representative for client across APAC, NZ, UK for RMA claims.

Other Skills

Experience: 2 - 5 years

Worked as a Community Moderator for Linksys Community Forums and engaged customers with their concerns about their Linksys products. Also helped in making sure there are no foul and inappropriate language within the community. Handled rifts between users and applied sanctions as necessary.

Basic Information

Age
42
Gender
Female
Website
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Address
Angat, Bulacan
Tests Taken
IQ
Score:  120
DISC
Dominance: 35
Influence: 16
Steadiness: 38
Compliance: 11
English
C2(Advanced/Mastery)
Government ID
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