-Possessing 20 years of extensive BPO experience, from technical support to customer service.
-Virtual Office Assistant
-Expert with Networking devices such as Linksys, Belkin and other small and home office routers, access points.
-Expert with Admin tasks, e-mail response handling, voice, chat, and remote access support representative.
Experience: 10+ years
Supported clients and helped with concerns via e-mail about their networking products/configurations. Liaised with different departments and routed e-mails to make sure they are responded to within SLA.
Experience: 10+ years
Handled small home and office networking products as well as LAN and WAN networking configurations for clients in NA, LATAM and APAC.
Experience: 10+ years
Worked as a customer service representative for client across APAC, NZ, UK for RMA claims.
Experience: 2 - 5 years
Worked as a Community Moderator for Linksys Community Forums and engaged customers with their concerns about their Linksys products. Also helped in making sure there are no foul and inappropriate language within the community. Handled rifts between users and applied sanctions as necessary.
“They are definitely a valuable part of your business for all kinds of reasons.”
- Steven Rapposelli
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.