I am a proficient and certified trainer with extensive experience in Ecommerce tools and platforms, including Gorgias, Zendesk, Shopify, ReCharge, Freshworks, Intercom, ReAmaze, and more. My expertise lies in effectively negotiating customer concerns to achieve balanced outcomes that satisfy both business and customer needs.
I excel at analyzing customer feedback to refine strategies and enhance customer retention. With a strong background in addressing service complaints and responding to customer queries promptly, I am committed to delivering exceptional service.
Additionally, as an Operations Team Lead, I specialize in coming up with several projects to generate revenue and increase retention. I am an expert at building positive working relationships with customers, dealers, and business partners, fostering repeat business and long-term success.
With my diverse experience as an Ecommerce trainer, onboarding specialist, customer service operations team lead, and social media manager, I bring a comprehensive skill set to any project or organization.
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
“My Filipino specialist who is absolutely amazing..go get your OFS today!”
Eden Einav
SEE MORE REAL RESULTSOnlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.