Judy

Customer Service Operations Team lead/ E-commerce Trainer

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Overview

Looking for full-time work (8 hours/day)

at $14.00/hour ($2,464.00/month)

Bachelors degree

Last Active

December 4th, 2024 (today)

Member Since

June 23rd, 2022

Profile Description

I am a proficient and certified trainer with extensive experience in Ecommerce tools and platforms, including Gorgias, Zendesk, Shopify, ReCharge, Freshworks, Intercom, ReAmaze, and more. My expertise lies in effectively negotiating customer concerns to achieve balanced outcomes that satisfy both business and customer needs.
I excel at analyzing customer feedback to refine strategies and enhance customer retention. With a strong background in addressing service complaints and responding to customer queries promptly, I am committed to delivering exceptional service.
Additionally, as an Operations Team Lead,  I specialize in coming up with several projects to generate revenue and increase retention. I am an expert at building positive working relationships with customers, dealers, and business partners, fostering repeat business and long-term success.
With my diverse experience as an Ecommerce trainer, onboarding specialist, customer service operations team lead, and social media manager, I bring a comprehensive skill set to any project or organization.

Basic Information

Age
25
Gender
Female
Website
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Address
Davao City, Davao Del Sur
Tests Taken
None
Government ID
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