Sheela

Email & Chat Support

80 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

Bachelors degree

Last Active

November 23rd, 2024 (4 days ago)

Member Since

June 22nd, 2022

Profile Description

Hi there, I'm Upgrade to see actual info. A motivated and customer-oriented professional with a passion for providing exceptional chat and email support services. I aim to leverage my skills, technical knowledge, and problem-solving abilities to contribute effectively to your team. My goal is to ensure customer satisfaction while maintaining high-quality standards in resolving queries and issues promptly.

Core Competencies:

• Zendesk Ticketing System Management
• Chat and Email Platform Proficiency
• Cross-Functional Skills
• Positive Attitude and Professionalism
• Attention to Detail
• Time Management and Organization

Top Skills

Experience: 5 - 10 years

Monitor and manage incoming customer support tickets via Zendesk, ensuring timely and effective resolution.

Experience: 5 - 10 years

Address customer inquiries and issues in real-time, leveraging Twilio's chat tools to provide effective solutions and support.

Experience: 5 - 10 years

Other Skills

Basic Information

Age
29
Gender
Female
Website
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Address
Taytay, Rizal
Tests Taken
IQ
Score:  114
DISC
Dominance: 10%
Influence: 25%
Steadiness: 38%
Compliance: 27%
Government ID
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