Andre
Administrative Support and Customer Success Management
Verified
Overview
Looking for full-time work (8 hours/day)
at $6.40/hour ($1,126.40/month)
Bachelors Degree
Last Active
April 2nd, 2025 (4 days ago)
Member Since
June 21st, 2022
Profile Description
A dynamic, team spirited and results driven IT professional with a
good resolve in handling both technical and non-technical problems. A firm believer that knowledge can be gained and shared with the right attitude such as going beyond one’s comfort zone to learn new things. Worked for the Business Process Outsourcing Industry (BPO) for 17 years, developing on the following competencies:
- communication skills
- attention to detail
- facilitation and presentation
- decision making and problem solving skills
- capable of working under pressure
- data collection and management
- planning and organizing
- computer network and software application proficiency
Top Skills
Customer Support » SaaS
Experience: 5 - 10 years
17 years of experience in working with SaaS companies ranging from ERP, retail, cybersecurity and banking.
Office and Administration » Communication
Experience: 10+ years
Ability to communicate complex solutions clearly, whether through written correspondence, presentations, or direct customer interactions. Worked cross-functionally with sales, front-line customer service, product, and engineering teams to ensure seamless customer experiences. Proficient with project coordination, track customer engagements effectively and proactively address potential challenges.
Other Skills
Marketing » CRM » NetSuite CRM
Experience: 10+ years
Worked with NetSuite under different tech related roles for about 11 years
Customer Support » Phone Support » English Speaking
Experience: 10+ years
Office and Administration » Email Management
Experience: 10+ years
Software » Network Administration » Network Troubleshooting
Experience: 5 - 10 years
Networking: Familiar with IP address management (ping, IP config/renew/release) and testing wired and wireless connections Windows OS Support: Knowledgeable in Windows OS troubleshooting, such as using FSC Scan to fix corrupt/missing system files, and resolving network connectivity issues. Device/Printer Installation & Troubleshooting: device installation, driver management, and diagnosing print quality or connectivity issues.
Professional Services » Management Services » Bpo Operations Management
Experience: 2 - 5 years
Worked as a customer success manager for a top company under a blended supervisory role that also engages with B2B client account management
Office and Administration » Data Entry
Experience: 10+ years
Ensure quality and accuracy of data entry tasks/management
Marketing » Social Media Management » Social Media Marketing
Experience: 6 months - 1 year
Helped a few friends out with their online marketing sites in FB and IG primarily using Canva. Collaborated as an Unpaid SEO writing intern for Fastsoftwares.com Earned a google certificate: The fundamentals of Digital Marketing Google Digital Garage 07/21/21 Google Digital Garage Certificate id: SNK AWC DMK
Software » Software QA Testing » Functional Testing
Experience: 2 - 5 years
Software » Software QA Testing » Regression Testing
Experience: 2 - 5 years
Office and Administration » AI Tools » Prompt Engineering
Experience: 6 months - 1 year
Worked as an independent contractor for QA and re-labeling AI prompts under a couple of projects.
Project Management » Asana
Experience: Less than 6 months
Web Programming » Javascript
Experience: 1 - 2 years
Software » Databases » SQL Server
Experience: 1 - 2 years
Basic Information
- Age
- 44
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Quezon, NCR
- Tests Taken
- IQ
- Score: 102
- DISC
- Dominance: 23%
- Influence: 26%
- Steadiness: 44%
- Compliance: 7%
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“I can find little blocks of time to focus so we can scale this business.”
Clearman Lawyers
SEE MORE REAL RESULTS“The more I stepped away from it, the more successful our Chanel became!”
- Jim Orr
You have successfully pinned this profile! You can manage pinned profiles in your Employer dashboard.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.