EXECUTIVE VA/CSR/TSR/SCHEDULER/SMM/HOMECARE SUPPORT

Overview

Looking for full-time work (8 hours/day)

at $10.00/hour ($1,760.00/month)

Bachelors degree

Last Active

November 28th, 2024 (today)

Member Since

June 18th, 2022

Profile Description

Hello, I'm Upgrade to see actual info Fe Upgrade to see actual info, I have 8 years of experience in the BPO industry, specializing in technical support for 6 years and customer service for 2 years. Additionally, I have 1 year of experience in eCommerce, 6 months in airline booking, and 3 years in the hotel and restaurant sector. I am adept at handling various customer inquiries and providing top-notch service across multiple industries                                              
CSR/TSR (Inbound and Outbound)                                                                           ***Technical Specialist- Performed troubleshooting in two different  Telco Companies  in the  USA. Troubleshoots  gaming consoles and  Thermostat.                    **** Customer Service  Representative-  First  and main  contact  of  the customer. (Handling eCommerce,payday loan, Insurance and Travel Booking) Responsibilities include answering customer inquiries via phone, email, and chat, resolving customer issues in a timely and efficient manner, and providing exceptional service to ensure customer satisfaction.

Executive Virtual Assistant
*Scheduler - US base Homecare Industry, provides daily, weekly and Monthly schedules  of  Caregivers.      
                       
*Recruiter- Handles phone screening  to each applicant  making sure they're qualified  on the  job post.     
                          
*Digital Marketer-  Creates Monthly Newsletter, Marketing flyers, video ads and  Blog post.                    
                                   
*Social Media Manager-  Creates weekly content and schedule posts  in Facebook, Instagram and  Youtube. Manage Facebook page and Community page.
                               
*General Admin tasks- Insures all  staff will  be answered, process onboarding  documents,  assisted newly hired for their onboarding and job training.  Insures Client requested tasks  will  be accomplished  on  time. Perform admin tasks  such as  Marketing  presentations,check all staff hours, Medicaid insurance  waiver, billing for Clients, Request  time off processing,  Financial stability tracker and maintaining availability of Caregiver assign to each client.