Customer Service | Logistics Representative | Email Support

Overview

Looking for full-time work (8 hours/day)

at $10.00/hour ($1,760.00/month)

Associates degree

Last Active

September 24th, 2024 (49 days ago)

Member Since

June 18th, 2022

Profile Description

I have diverse background in, customer service, sales, and logistics, I believe I possess the skills and experience necessary to excel in this role.

In light of the pandemic, I made the decision to transition to a remote work environment, which led me to work as a sales rep and now after i gave birth transition to a office based which is my current role as a customer service representative for a logistics company. Here, I have gained valuable knowledge in international and domestic transportation, handling tasks such as tracking shipments, monitoring parcels, and he. I have proven my ability to adapt quickly to new processes and provide outstanding support to clients.
Managed inbound customer inquiries related to shipment tracking, delivery updates, and order processing.Collaborated with warehouse and transportation teams to coordinate timely deliveries and resolve shipping discrepancies.Resolved shipping delays and issues, maintaining a 98% on-time delivery rate and minimizing customer disruptions.
Conducted regular performance reviews of carriers to optimize shipping routes and reduce transportation costs

My strong communication skills, attention to detail, and passion for delivering top-notch customer experiences have consistently contributed to my success in each role I have undertaken. I am confident that these qualities, combined with my versatile background, make me an ideal fit.