General Virtual Assistant, Cold Caller, Customer Service Rep

Overview

Looking for full-time work (6 hours/day)

at $6.00/hour ($792.00/month)

Associates degree

Last Active

December 18th, 2024 (25 days ago)

Member Since

June 18th, 2022

Profile Description

I am a professional Customer Service Representative with over 8 years experience in handling multi-national clients. My unique professional experience stems from years of providing excellent customer support, creative problem solving and building customer loyalty. 

PROFESSIONAL EXPERIENCE

Customer Service Representative (Upgrade to see actual info)Straight Talk Wireless contracted by Qualfon Inc
•Part of the Scalation Team
•Handled inbound supervisorial and managerial call ls
•Fixed and troubleshoot service and phone issues 

Source Relationship Special ist (Upgrade to see actual info)
Construct Connect contracted by SPI Inc
•Job description more on like a Virtual Assistant
•Handling outbound and inbound calling
•Deal 's with professionals, Architect, Engineers, Lawyers and other team related to construction bidding
•Work with outlook, appointment settling, l ink-in, skype and research

Health Care Insurance Representative (Upgrade to see actual info)Optum Rx contracted by Teletech Inc
•Handling inbound calls
•Deals w/ members, doctors, nurses, pharmacist and other medical professionals
•Provide and assisted members medicines and concerns
•Monitoring members insurance limits and cost
•Educate member about their Plan Insurance

Director Administrative Assistant in a Staffing Agency (Upgrade to see actual info)
•We do cold calling, generate leads and sent email
•We do Administrative duties such as scheduling, creating files, maintaining records, posting jobs, etc
.•Corresponding with both clients and applicants to schedule interviews, get feedback, etc.
•Recruiting applicants for specific positions based on their qualifications and the clients’ needs.
•Calling references, general office correspondence, answering the phone, etc.