Marissa

CSR|Lead Generator|E-Commerce Management

95 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $5.70/hour ($1,003.20/month)

Bachelors degree

Last Active

November 29th, 2024 (3 days ago)

Member Since

August 2nd, 2015

Profile Description

My name is Upgrade to see actual info Upgrade to see actual info, an individual with extensive experience in the field of customer service, specializing in collections, telecommunications, warranty, and healthcare.
I proved my abilities in research, email management, data entry, and the use of cutting-edge trends like automation and artificial intelligence when I began working from home as an SEO researcher and lead generation specialist with sales.
For seven years, I was involved in e-commerce.
I handled inventory, applied and added discounts, tracked orders, sent item links, processed orders, managed returns, and generated invoices. I also supervised responses to live chats and emails. 
In addition, I successfully finished the three-day training on Shopify, Gorgias, Zendesk, and additional Shopify apps, such as recharge for subscription payments.
I am a fast learner, independent, adaptable, keen to details and resourceful. I have a strong desire to learn new things and develop new abilities.

Top Skills

Experience: 6 months - 1 year

I use a lot of tools to look for lead details. Update myself on the latest trends to take advantage of automation and leverage AI for outreach.

Experience: 2 - 5 years

An individual with extensive experience in the field of customer service, specializing in collections, telecommunications, warranty, and healthcare.

Experience: 5 - 10 years

I managed my own online store for 7 years. I took care of inventories, applied and added discounts, tracked orders, sent item links, processed orders, managed returns, and generated invoices. I also supervised responses to live chats, emails, and inbound and outbound calls from clients.

Other Skills

Experience: 1 - 2 years

I accurately and completely encode all of the data on the company's CRM.

Experience: 1 - 2 years

I used a variety of tools to search for leads and website information. I was able to obtain the information I needed fast and precisely by using scraping.

Basic Information

Age
42
Gender
Female
Website
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Address
Manila, Metro Manila
Tests Taken
IQ
Score:  110
DISC
Dominance: 19%
Influence: 20%
Steadiness: 39%
Compliance: 22%
English
C1(Advanced)
Government ID
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