Why Choose Me?
I bring a proven track record of adding real value to every team I join, through a combination of experience, dedication, and a results-driven approach.
With over three years of experience in customer service, sales, and project management, I’ve cultivated a strong skill set that allows me to thrive in diverse roles and drive success across multiple areas of a business.
In customer service, I excel at addressing client needs, resolving issues efficiently, and fostering trust through attentive support.
My experience in sales has sharpened my ability to turn leads into long-term customers, consistently exceeding sales targets by understanding client pain points and delivering tailored solutions.
As a project manager, I have successfully led teams, managed client relationships, and coordinated projects from start to finish. I’m skilled at organizing workflows, keeping projects on track, and ensuring that every aspect meets the high standards expected. Whether it’s overseeing contractors or collaborating with stakeholders, I keep communication clear and goals aligned to deliver results on time and within budget.
*Customer Service Expertise: Building strong relationships, resolving disputes, and ensuring customer satisfaction with a focus on long-term retention.
*Sales Acumen: Proven ability to meet and exceed sales quotas by effectively connecting with prospects and transforming them into loyal customers.
*Project Management: Skilled in managing resources, timelines, and teams to drive projects to successful completion, always delivering quality results.
*Adaptability: Thrives in fast-paced, changing environments, able to shift between roles with ease and take on new challenges.
*Attention to Detail: Committed to precision and thoroughness in every task, ensuring that nothing falls through the cracks.
*Integrity and Accountability: You can rely on me to act responsibly and with honesty, always prioritizing the success of the business and its stakeholders.
When you choose me, you’re not just hiring someone to fill a position—you’re gaining a dedicated professional who will invest in your business's success.
I consistently go above and beyond, taking ownership of tasks and challenges with a commitment to delivering excellence every time.
If that sounds like a great fit for your team, I’d love to have a conversation about how I can contribute to your success.
Cheers!
Experience: 1 - 2 years
Led end-to-end project management, coordinating between contractors and homeowners to ensure the successful execution of roofing and electrical installations for solar projects. Managed the recruitment and supervision of contractors, ensuring high-quality work and adherence to safety standards. Acted as the primary point of contact for homeowners, ensuring clear communication and alignment with project expectations and timelines.
Experience: 2 - 5 years
Managed E-commerce stores from designing the Shopify websites to improving customer experience. Drive sales through multiple optimizations from strategic upselling to finding a winning product. Coordinated with marketing specialists to improve how we can reach target customers efficiently. Tested multiple product pages through A/B testing and achieved great results in improving multiple copies
Experience: Less than 6 months
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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