Hi there!
Throughout my BPO experience, I handled accounts in the healthcare field, especially dental in Southeast and Southwest USA. My daily tasks included assisting patients with their questions/memberships regarding their insurance benefits, granting pre-authorizations for dental treatment if covered, etc. I am highly proficient with MS Office, dialers (such as RingCentral, Justcall), Outlook, Finesse, Cisco Software, Webster, and also DentaCom.
I am a highly organized and hard-working individual and I believe I'd be a valuable asset to your team.
I look forward to hearing from you! Thank you.
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