Rosalyn

Virtual Assistant | Customer Service Representative| Medical

80 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $8.00/hour ($1,408.00/month)

High school diploma

Last Active

January 22nd, 2025 (5 days ago)

Member Since

June 14th, 2022

Profile Description

As an experienced customer service professional with over a decade in the industry, I am passionate about providing exceptional support, solving problems effectively, and building strong relationships with clients. My expertise spans customer service, cold calling, appointment setting, and team leadership, equipping me with a versatile skill set to thrive in dynamic environments.I’ve had the privilege of working with leading organizations, where I honed my ability to manage inbound and outbound calls, address customer concerns, and guide teams to achieve their goals. Whether assisting members with health benefits, resolving escalations, or identifying potential clients in the US and Australian markets, I am committed to delivering results with professionalism and care.Key strengths include:*Effective communication and active listening*Problem-solving and objection handling*Leadership and team coaching*Expertise in call center operations and customer experienceI thrive in roles where I can make a positive impact on customers and contribute to organizational success. Let’s connect if you’re looking for a dedicated and skilled professional who values teamwork and excellence.

Top Skills

Experience: 6 months - 1 year

.

Experience: Less than 6 months

Experience: Less than 6 months

Other Skills

Experience: Less than 6 months

Experience: Less than 6 months

Basic Information

Age
44
Gender
Female
Website
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Address
Caloocan City, Metro Manila
Tests Taken
IQ
Score:  129
DISC
Dominance: 42
Influence: 15
Steadiness: 33
Compliance: 10
English
B2(Upper Intermediate)
Government ID
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