I am 32 years old from Dasmarinas Cavite. I worked for JP Morgan Chase for 11 years, 6 years as a Team Leader. I handled an average of 18 frontline specialists per team. I was mainly responsible for performance management, conducting one on one coaching, tea
I am proficient in the tools I used at work. Workspace, Citrix, Google Business, Microsoft Office, Ring Central, Avaya, Canva, Google Sheets/Docs, Adobe Premier Pro, fair knowledge in Quicken, Quickbooks
Throughout my career, I also demonstrated my ability to advocate a healthy working environment both for my internal and external customers. Aside from leading a team, I was also a part of our Volunteer Leadership Group (of which I created a few activities benefiting several NGOs) and Employee Engagement Council which is responsible in creating different recognition platforms for our employees.
Despite of having a strong experience in customer service, I humbly express my sincere intention to learn more about your company, your culture and your people. I can commit to whatever the roles requires.
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