Carolina

Technical Support, Customer Service, Internal Helpdesk

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Overview

Looking for full-time work (8 hours/day)

at $3.60/hour ($633.60/month)

Bachelors degree

Last Active

November 27th, 2024 (today)

Member Since

June 5th, 2022

Profile Description

Working in BPO for more than 7 years in total as Technical support, Customer service and got promoted in one Company that I've been working for 6 years.
My role as Agent before is we process order, credit and provide billing information. Did troubleshooting to customer equipment, process dispatch and dropship if needed.
After I got promoted, my role was to support agents who are taking in calls, sup calls, sending emails for report doing chat to other department.

Top Skills

Office and Administration » Data Entry

Office and Administration » Email Management

Office and Administration » Personal Assistant

Other Skills

E-Commerce » Inventory Management » Quality Control

Human Resources

Customer Support » Phone Support » English Speaking

Office and Administration » Travel Planning

Real Estate » Appointment Setting

Office and Administration » Transcription

Office and Administration » Translation

Office and Administration » Microsoft Excel

Basic Information

Age: 33

Gender: Female

Website: Sign Up with Pro Account to View

Address

Tests Taken: IQ
Score: 131: English
C2(Advanced/Mastery)

Government ID: Sign Up with Pro Account to View

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