James

Virtual Assistant

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Overview

Looking for full-time work (8 hours/day)

at $3.98/hour ($699.99/month)

Bachelors degree

Last Active

November 22nd, 2024 (today)

Member Since

June 2nd, 2022

Profile Description

I have four years of experience in the BPO industry, working with one of the largest cable companies in the US. For two years, I served as a subject matter expert for various teams within the company. Before that, I spent two years as an advanced customer advocate, handling multiple lines of business, including billing, technical support, and sales, before joining the escalation team. These roles allowed me to deliver high-standard service and identify improvement areas consistently.

 Additionally, I have experience in virtual chat support, basic email management, and proficiency in Microsoft Office and multimedia software editing. My expertise lies in project management and administrative tasks. I excel in accurate web research, managing emails, and corresponding with vendors and employees on behalf of the firm. I have also received professional English training, enhancing my communication skills. My most recent experience involved managing a home-based customer support team for a US-based client.

Basic Information

Age
28
Gender
Male
Website
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Address
Pasig City, NCR
Tests Taken
IQ
Score:  104
DISC
Dominance: 44%
Influence: 37%
Steadiness: 12%
Compliance: 7%
English
B2(Upper Intermediate)
Government ID
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