I have four years of experience in the BPO industry, working with one of the largest cable companies in the US. For two years, I served as a subject matter expert for various teams within the company. Before that, I spent two years as an advanced customer advocate, handling multiple lines of business, including billing, technical support, and sales, before joining the escalation team. These roles allowed me to deliver high-standard service and identify improvement areas consistently.
Additionally, I have experience in virtual chat support, basic
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.