Virtual Assistant

Address billing issues, account services, and prospective sales in response to customer conversations and phone calls. Help clients comprehend their bills, handle inconsistencies, and make payments. Resolve and correct any billing issues or discrepancies to guarantee client satisfaction. Oversee client accounts, including maintaining accounts, responding to service inquiries, and updating personal data. Assist clients with account creation, plan modifications, and service enhancements. Explore several customer relationship management (CRM) options.

Managed large volumes of data, maintaining organized and up-to-date records. Validated claims for patient insurance by accurately entering and cross-referencing information, leading to efficient processing of credit card payments.

Conducted research, data collection, and data entry Process payroll for clinicians and office employees. Submit final claims and notices of admission for patient medical insurance. Track daily payment remittances and update the Excel billing report. Managed email communications Validated patient insurance claims and processed credit card payments.

Created basic graphics and video content for Ayurvedic topics Developed engaging captions to attract the target audience Scheduled Facebook posts two weeks in advance and managed email communications Tracked monthly revenue of Ayurvedic products and services

Managed and updated product listings by meticulously entering product descriptions, specifications, pricing, and other meta fields into Shopify. Ensured data integrity and consistency across all product listings, performing regular audits and corrections. Reviewed and launched products on Shopify, ensuring all entered data met quality standards and was free of errors.

Provide tailored advice depending on the requirements and tastes of the client. Make use of several software programs and tools at the same time to perform in-depth research and collect the data you need.

Conducted research, data collection, and data entry from intakeQ portal to MS Word, Excel and Spreadsheets Managed email communications, ensuring timely responses and efficient organization