I have been working in Call Center industry for seven years now, three years as Customer Service Representative, one year as Market Research Interviewer and three years as Quality Assurance Specialist. Working as QA specialist honed my skills in providing thorough and prompt reports that provide clear analysis on trends and opportunities that I need to work on. I'm able to adapt to all situations in order to make the work precise and organized. I have very good interpersonal skills and participate in workplace communication. My years in the Call Center industry taught me a lot not just about the job I am tasked to do but also dedication and consistency. I believe with the right number of skills and good work ethics anything can be done.
Experience: Less than 6 months
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