Need an Admin Assistant?
2+ years Admin Assistant
6+ months Customer Service Representative
Product Listing
- Uploading products for E-commerce companies with accurate and precise prices, images, descriptions, tags, and collections for Shopify and Amazon.
Product Knowledge
- With an in-depth understanding of our offerings, I am equipped to address customer inquiries with precision and clarity. Whether it's explaining features, troubleshooting issues, or providing recommendations, my comprehensive product knowledge allows me to deliver informed and accurate assistance.
Customer Support
- Clear and concise communication to ensure clients feel that every interaction is seamless and a satisfying experience. This includes delivering timely and effective solutions, fostering positive relationships and driving customer loyalty.
Email
- Handle customer inquiries and support requests via
Order Management
- Assist customers with order-related inquiries, including order placement, tracking, modification, cancellations, and returns, while adhering to company policies and procedures.
Admin Assistant
- Handled scheduling appointments and managing
Tools and Apps I have experience with:
- Shopify
- Amazon
- N41
- Canva (Basic editing skills)
- Google docs
- Microsoft Office (Word, Excel, PowerPoint)
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- Instagram
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- Freshdesk
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- Slack
- Click-Up
- Gmail
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