I'm a very straightforward person. Honestly, I am not good at sugarcoating my answers and giving you what I don't have. I can answer based on facts, my experiences, and my skills. I'm kind of an OC person who always wants everything in place and pays close attention to even the smallest details. My weakness is my strength. There were times when I spent so much time on a task until I perfected it that it caused me to extend a deadline. That is why I always prioritize the most impactful tasks for the business. The advantage is that I can be more accurate, which increases the quality of my service. I'm also good at problem-solving. If you give me a certain task that I don't know, I will tell you about my struggles, but before that, I can assure you that I will always find a way to do it. But I also know that sometimes it is better to ask questions than make mistakes that could compromise many things, especially the business. But I also learned that it is normal to make personal and professional mistakes because everyone makes mistakes, and it's okay. What's not okay is if you keep making the same mistakes and are not learning from them, you are not making progress. Mistakes are opportunities in life that will make you better in the future.
As a dedicated virtual assistant, my ultimate goal is to deliver nothing but the best service to my clients. I always strive to exert my utmost effort in completing every task assigned to me with utmost efficiency and organization. I'll make sure to provide my clients with a seamless experience that is tailored to their unique needs. I'll make sure that my clients feel comfortable and secure that I am reliable and trustworthy in my work. I am always ready and willing to go the extra mile to ensure that my clients achieve their goals much easier.
I started my career in 2019 as a Customer Service Representative in a Telco Company. Our job was to make inbound and outbound calls catering Millions of Telco Subscribers with their technical and account concerns. If someone says slow connection, we'll do troubleshooting and aligning subscribers technical account correcting some minor and major error like IT's do so they can call, text, access internet and/or receive otp's. I worked there for 3 years and then became a Telephone Based Interviewer in an online or remote job of a BPO industry also for half a year. That is when I started my journey as a Freelancer and had the opportunity to work from home and is my second account. I was assigned to interview random people in a different state in USA what we do is we ask random Citizen series of questions and tally the persons favorite candidate and who they want to elect for the upcoming election. Lastly became an Appointment Setter to Billing Analyst to Sales Agent for almost a year. Our job includes inbound and outbound calls,?
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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