Executive Virtual Assistant, Customer Service Specialist, Appointment Setter, Le

I love working as a Live Medical Transcriber in a telemedicine setting from a company that's US-based. It gave me an opportunity to see things and life in a new perspective since I am working hand in hand with Psychiatrists and Nurse Practitioners who specializes in Mental Health.

I was working with Airbnb as an Email support to provide exceptional Host experience there and I can say that I had fun talking to Hosts that has different personalities and suggesting or recommending them things or stuff that can help them improve their business.

It was fun dealing with Providers who needs help in verifying the member's full benefit information and eligibility, in creating and checking the status of an inpatient or outpatient Prior Authorization even checking and resubmitting Claims too. It was a great experience for me and I was also grateful that I used to work with UHG and thankful that I got the chance to be promoted as a Product Trainer there.

I believe there's always room for improvement that's why I always leave some space for those. My experience as a Customer Service Specialist has greatly affected me as an individual since I have been working for almost 8 years handling different companies in a BPO setting. Honestly, I find it funny and weird because the traits and characteristics of being a great Customer Service Representative feels like it's engraved or programmed in me. I always find ways to approach someone nicely or to complain in a way that I do not sound like I'm complaining or to always make sure that every guests in my party should have been dealt with fairly and to even go above and beyond things just to satisfy that person's needs and/or wants. Things like that makes me happy and contented as a person too.

I enjoy calling people randomly but I do not enjoy it as much as I enjoy and love being a CSR or a Medical VA. I can honestly say that me being a Lead Generation Specialist is just average.