With over seven years of experience in the Business Process Outsourcing (BPO) industry, I am fully skilled in handling customers appropriately, ensuring customer satisfaction and loyalty.
When the pandemic hit, I started working from home offering the valuable skills I mastered in the customer service. I was able to apply the skills I learned when I was working in the BPO industry such as appointment setting, customer service, chat and
My aim is to ensure that my clients as well as their customers get the best experience as I believe that customer experience is the best product a company or an individual can offer to ensure satisfaction and loyalty.
I am an individual always looking for opportunities to learn new things. I am available anytime at work and can report immediately and can start as soon as possible. I accept the challenge in every work that I take for it will help me to improve my skills and for every challenge, I experienced and learn.
Thank you so much for looking into my profile. I am excited to be part of your team!
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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