Facebook Ads Manager, Order Management Lead

Assistant E-commerce manager who is responsible with product listing, inventory and product updates.

As an Order Management Specialist, I am responsible for efficiently inputting and managing customer orders within the supplier's system. My role involves ensuring that all order details are accurate by double-checking the information before processing. I also handle customer requests, providing them with clear and timely responses. Additionally, I prepare and send consignment notes, ensuring smooth communication and logistics for order fulfillment. My attention to detail and commitment to customer satisfaction are key to the success of the order management process.

I perform bank reconciliations, with experience in direct deposits and payment systems like eWAY, Stripe, and ZipMoney.

Create and manage Facebook ad campaigns to drive brand awareness and sales.

Experienced in managing eBay operations, handling customer inquiries, adding and editing product listings, and sending consignment notes.