Virtual Assistant/Customer Service Representative

Overview

Looking for part-time work (4 hours/day)

at $5.00/hour ($440.00/month)

Bachelors degree

Last Active

January 22nd, 2025 (5 days ago)

Member Since

May 15th, 2022

Profile Description

Hello! I'm Upgrade to see actual info Upgrade to see actual info Upgrade to see actual info, a highly skilled Senior Customer Specialist, Business Developer, and General Virtual Assistant with over 8 years of diverse experience in customer service, pre-sales, business development, email/chat handling and virtual assistance. I am passionate about helping businesses grow through exceptional customer service and streamlined operations.Throughout my career, I’ve worked with renowned companies like Xtendops PH, Advanced Staffing Partners, and EXL Service. My expertise spans across managing inbound/outbound calls, chat inquiries, email support, calendar management, and B2B coordination. Here’s a snapshot of what I bring to the table:Customer Support: Expert at handling inquiries, concerns, and retaining customers via chat, email, and phone calls.Business Development: Skilled in identifying and researching potential clients, coordinating with company executives, and generating leads.Pre-Sales & Loan Assistance: Assisting with the loan process, managing client expectations, and transferring calls to senior officers.Appointment Management: Proficient in scheduling and managing appointments to ensure smooth operations for executives.Email Marketing: Experience with tools like Mailchimp, crafting engaging email campaigns that drive Upgrade to see actual info addition to my customer-facing roles, I am also a 3D Artist/3D Animator and Autocad Operator, with solid technical skills and experience in web design and link building. I am a dedicated, goal-oriented professional who thrives in team environments, and I pride myself on providing quality work with attention to detail.I am committed to supporting your business by delivering excellent results, managing day-to-day operations efficiently, and contributing to your growth. Let’s connect and discuss how I can assist you in achieving your business goals!