Social Media Manager, CSR, Email Support Specialist

Overview

Looking for full-time work (8 hours/day)

at $4.00/hour ($704.00/month)

Bachelors degree

Last Active

November 22nd, 2024 (today)

Member Since

May 11th, 2022

Profile Description

• Office & Admin (Virtual Assistant)
- Admin Assistant (Back-end administrative posts)
- Data Entry
- Email Management
- Research
-Managing data base and CRM's
• Social Media Marketing 
- Research and Content planning 
- Social media analytics
- Content Creation 
- Engagement and growth 
- Scheduling post (Buffer) 
- Hashtags 
- Influencer Marketing and Outreach
- Captions
- Facebook reels
- Instagram reels 
- Youtube Shorts
- Tiktok videos
- Copywriting 
• Customer Service & Admin Support
- Customer Support
- Email Support
- Phone Support
- Chat Support (Typing skills: 60WPM)
• Communication skills 
• Tools used 
- Slack
- Trello 
- Buffer (social media scheduler)
- Shopify
- Apptoto 
-Zoho CRM (desk, chat and mail)
-Bria (softphone)
-Kixie (dialer)
- Canva and Capcut
- Fluent in both Oral and Written English
• Writing
- Editing Proofreading
- Technical Writing
• Appointment Setter
- Inbound
- Outbound
- Customer Service
- Collections
- B2B
- Schedule Appointments 
- Lead Generation