Software Engineer | Virtual Assistant | Multimedia Artist

Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

Bachelors degree

Last Active

November 18th, 2024 (6 days ago)

Member Since

May 2nd, 2022

Profile Description

Upgrade to see actual info Upgrade to see actual info-Mina is a...
Versatile professional with experience in software engineering and virtual assistance. Demonstrated expertise in manual unit testing for embedded software, including test design, quality assurance, and mentoring junior teaUpgrade to see actual infombers. Skilled in resolving customer inquiries, managing returns, and improving order processes. Proficient in data entry, inventory management, and process automation. Creative experience includes producing graphics, photography, and videography, with a focus on post-production editing. Known for delivering quality results, problem-solving, and streamlining operations. Eager to learn and grow in diverse work environments.

Virtual Assistant (Data Entry and Customer Service Specialist)
- Managed product and inventory data using ShipStation, ensuring accurate records for automated processes.
- Created barcode layouts for paint and wall-covering products, contributing to improved stock management.
- Assisted with inventory reporting for management, ensuring up-to-date data availability.
- Resolved over 100+ customer inquiries weekly, resolving product issues, sizing concerns, and managing returns and refunds.
- Successfully handled high-volume order processing and ensured timely customer communications.
- Led a project to streamline returns processing.
Tools: Shopify, ShipStation, Gorgias, Zendesk, Microsoft Office, Google Workspace

Software Engineer (Tester)
- Analyzed code, created test patterns/cases, and performed debugging to ensure the software aligns with client specifications and standards.
- Evaluated test and coverage results, created reports, and offered countermeasures and solutions when encountering software bugs and defects.
- Certified as an official Pattern Cross-checker for test designs, ensuring the delivery of high-quality output.
- Crosschecked test patterns created by Junior Unit Testers to ensure alignment with the client's test standards.
- Responsible for guiding and mentoring junior members to ensure that the end-to-end process and output comply with the required standards.
- Conducted UT Digital Training and developed internal manuals outlining best practices and delivery methods to enhance learning experiences.
Tools: CoverageMaster WinAMS, GAIO CasePlayer, Sakura Editor, JIRA, Microsoft Office, Google Workspace, Embedded C Language

Multimedia Artist (Creatives & Production)
- Produced social media graphics and promotional materials.
- Provided photography and videography service, including post-production editing.
Tools: Adobe Photoshop, Adobe Lightroom, Adobe Premiere Pro, Canva.