Customer Support Professional with 10 years of diverse experience in customer service, quality analysis, and credentialing. Proven expertise in resolving customer inquiries efficiently, ensuring high satisfaction, and streamlining processes to improve team performance. Known for exceptional communication skills, adaptability, and a customer-first approach.
Lists of Skills:
Virtual assistant
Customer Service Management
Service Quality Management
Operations Management
Data Audit and Profiling
Research
Management
Quality Assurance
Credentialing Specialist - ABA and Mental Health Providers
Claims processing
“My business would not be able to go forward if it was not for them”
Gaurab - Adhikari
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