Kathleen
Experienced Customer Service Rep and Implementation Analyst
Verified
Overview
Looking for full-time work (8 hours/day)
at $5.11/hour ($899.99/month)
Bachelors degree
Last Active
November 12th, 2024 (5 days ago)
Member Since
April 29th, 2022
Profile Description
Experienced implementation manager with over 9 years of expertise in end-to-end implementation of complex projects. At Accenture, I successfully led multiple projects for Verizon, ensuring all milestones were met on time while coordinating cross-functional teams. I have a proven ability to manage escalations, track project progress, and keep clients informed throughout.
Prior to this, I gained customer service experience with Concentrix and Teleperformance, where I handled credit card applications and student loan inquiries. Known for my strong organizational skills, proactive problem-solving, and commitment to delivering exceptional service.
Top Skills
Customer Support » Customer Service
Experience: 5 - 10 years
Office and Administration » Organization
Experience: 5 - 10 years
Office and Administration » Time Management
Experience: 5 - 10 years
Other Skills
E-Commerce » Order processing
Experience: 5 - 10 years
E-Commerce » Order processing » Order Tracking
Experience: 5 - 10 years
Customer Support » Phone Support
Experience: 1 - 2 years
Office and Administration » Email Handling
Experience: 5 - 10 years
Office and Administration » Attention to Detail
Experience: 10+ years
Office and Administration » Communication
Experience: 10+ years
Office and Administration » Problem Solving
Experience: 10+ years
Office and Administration » Teamwork
Experience: 5 - 10 years
Office and Administration » Multitasking
Experience: 5 - 10 years
Basic Information
- Age
- 33
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- MANGALDAN, PANGASINAN
- Tests Taken
- IQ
- Score: 99
- DISC
- Dominance: 23%
- Influence: 7%
- Steadiness: 34%
- Compliance: 36%
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
You have successfully pinned this profile! You can manage pinned profiles in your Employer dashboard.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.
Iryn Wee: A Spanish-Speaking OFS’s Journey to Success
Meet Iryn Wee, a 40-year-old Filipino specialist from Cavite, Philippines. She works as a bilingual virtual assistant, catering to a real estate and construction company based in Houston.
READ STORYEMPLOYERS
workers
talented va's
other
contact us
connect with us
