Charmaine

Business Performance Analyst / Customer Service Support

80 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $8.00/hour ($1,408.00/month)

Some College

Last Active

November 8th, 2024 (today)

Member Since

April 28th, 2022

Profile Description


Customer Experience, Real Time Analyst, Performance Management, 

Data Entry, Process Improvement, Reporting & Analysis, KPI Reporting, Metrics Reporting, 
Key Performance Indicators, Performance Improvement, 

Performance Analysis, Business Performance Management, 

English, Business Analysis, Teamwork, 

Spreadsheets, Data Analytics, 

Customer Relationship Management (CRM), Communication, 

Project Management, Customer Support, 

Microsoft Word, Microsoft Outlook, 

Microsoft Office, MS Teams, Office 365, MS Excel, MS Powerpoint, 
eWFM, IEX, Verint, CMS, 

Workforce Management, Customer Retention, 

Customer Satisfaction, Customer Service, 

Workforce Analytics, Google Workspace, Google Sheet, Google Slide, Google Doc

Top Skills

Customer Support

Customer Support » Phone Support » English Speaking

Office and Administration » Personal Assistant

Other Skills

Professional Services » Management Services » Business Management

Office and Administration » Transcription

Office and Administration » Data Entry

Office and Administration » Email Management

Marketing » Marketing Analytics » Google Analytics

E-Commerce » Inventory Management » Quality Control

Human Resources

Real Estate » Appointment Setting

Office and Administration » Translation

Office and Administration » Microsoft Excel

Office and Administration » Travel Planning

Accounting » Investment Accounting » Strategic Planning

Basic Information

Age
41
Gender
Female
Website
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Address
PARANAQUE, METRO MANILA
Tests Taken
IQ
Score:  105
DISC
Dominance: 29
Influence: 41
Steadiness: 22
Compliance: 9
English
C1(Advanced)
Uploaded ID
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