4 years in BPO - Teleperformance T-Mobile is a telecommunication company
Customer Service Representative for 2 years - cater account concerns, billing, upgrade devices, sales for service, provide a great experience and appropriate resolution.
Technical Support for 8 months - focus on troubleshooting network, device connectivity, setting up the device, and other devices under T-Mobile.
Supervisor for 11 months - create a daily game plan for experts' growth, analyze the best action plan and make sure to have a backup if goes wrong after an hour.
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