Ralph

Chargeback & Dispute Specialist |Shopify, PayPal, Klarna

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Overview

Looking for full-time work (8 hours/day)

at $8.00/hour ($1,408.00/month)

Bachelors degree

Last Active

January 14th, 2025 (yesterday)

Member Since

April 17th, 2022

Profile Description

Are chargebacks and disputes affecting your business? Let me take the stress off your shoulders.

With 4+ years of experience in eCommerce customer support and a specialty in managing chargebacks and disputes across Shopify, PayPal, Klarna, and Afterpay, I help businesses win cases, reduce revenue losses, and improve customer satisfaction.

What I can do for you:
- Shopify Chargeback Handling – Gathering evidence, creating compelling responses, and maximizing win rates.
- PayPal Dispute Resolution – Managing all types of cases, including inquiries and claims effectively.
- Klarna & Afterpay Disputes – Navigating payment platforms and addressing concerns with precision.
- Evidence Collection – Tracking details, receipts, and communications to create strong, dispute-winning cases.
- Customer Communication – Professional, positive responses that turn complaints into resolutions.

Why work with me?
- Proven success in recovering lost revenue through chargeback wins.
- Expertise in eCommerce platforms and payment processors.
- Strong attention to detail and persuasive communication skills.
- Quick turnaround and thorough case preparation.

Let’s work together to protect your business, resolve disputes efficiently, and keep your customers happy.

Ready to win more cases? Send me a message, and let’s get started!

Top Skills

E-Commerce » Shopify

Experience: 2 - 5 years

Customer Support » Customer Service » Chargeback Analysis

Experience: 2 - 5 years

Other Skills

Basic Information

Age: 27

Gender: Male

Website: Sign Up with Pro Account to View

Address: Maydolong, Eastern Samar

Tests Taken: IQ
Score: 135: DISC
Dominance: 27%
Influence: 29%
Steadiness: 26%
Compliance: 17%: English
C2(Advanced/Mastery)